The RAC Toolkit for Hospitals and Health Systems: Manage Responses and Avoid Claims Under the Permanent Program, by HCPro, Inc, Elizabeth Lamkin, and Amanda Berglund (May 20, 2011)

The RAC Toolkit for Physician Practices: Protecting your bottom line under Medicare's Recovery Audit Contractor, by HCPro, Inc., Elizabeth E. Lamkin, and Amanda Berglund (Oct 17, 2011)

Optimizing the Physician Advisor in Case Management: A Guide to Creating and Sustaining Measurable Program Results - Paperback, by Sharon Mass, Donna Ukanowicz and Mark Michelman (November 25, 2008)